We always craft our pieces with longevity in mind, but even the most durable pieces can get damaged. That's why we are proud to offer a 5-year warranty that covers every piece you buy for five years - free of charge. That means that manufacturing defects like breakage are covered in this time and we're committed to replacing these quickly and at no cost.

We offer 30-day returns for all customers. A return shipping fee of 50DKK for returns from Danmark applies, €15 applies for returns from the EU, and $20 for all other countries. These fees will be deducted from your refund. Please note that shipping fees are non-refundable. The 30-day return window begins on the day your order is delivered or picked up. To be eligible for a return:

• Items must be in their original condition, with no signs of wear or damage.
• Items returned by mail must include all original packaging (tags, box, and pouch).
• For sets, individual items cannot be returned separately - they must be returned as a full set.

Lemore reserves the right to apply additional charges if returns don’t meet these conditions.

Once your order is placed and shipped from our warehouse, you'll get an email with tracking details. This usually happens within 1-3 business days.

Once an order has been placed we're unable to make any changes or cancel the order. However, after you receive your order, you can return any unwanted items.

We ship to all countries within the EU, Japan, South Korea, Canada and to the US. If you're located outside these countries and want to purchase Lemore products, please email hello@lemorestudios.com and we will do our best to assist you. Kindly note that we do not ship to P.O. Boxes, Army Post Office (APO), Fleet Post Office (FPO) addresses, or freight forwarding companies.

REGION: North America

Country: Canada, United States of America.

REGION: Europe

Country: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Slovakia, Spain, Sweden, United Kingdom

REGION: Asia

Country: Hong Kong, Japan, South Korea, Taiwan, Thailand

The shipping times below are estimates and don’t account for weekends, holidays, or unexpected delays (like weather, traffic, or high volume).

Shipping fees are based on your subtotal before taxes and discounts, and they’re non-refundable.

For deliveries outside the EU additional customs duties and service fees may apply. Unfortunately, Lemore has no control over these charges and can’t predict what they’ll be. For details, contact your local customs office, as we can't reimburse duties or taxes paid on delivery.

Shipping in Denmark

• Shipping fee: Free shipping on orders above DKK500. Orders below DKK500 will be charged DKK50 for shipping.
• Delivery timeline: Approximately 2 business days delivery time with GLS. You will receive a tracking number the day after that you have placed your order.

International shipping within the EU:

• Shipping fee: Free shipping on orders above €135. Orders below €135 will be charged €15 for shipping.
• Delivery timeline: Approximately 2-5 business days delivery time with DHL Express. You will receive a tracking number the day after that you have placed your order.

Shipping Canada and USA:

• Shipping fee: Free shipping on orders above $150. Orders below $150 will be charged $20 for shipping.
• Delivery timeline: Approximately 5-8 business days delivery time with DHL Express. You will receive a tracking number the day after that you have placed your order.

Once an order has been placed we're unable to make any changes or cancel the order. However, after you receive your order, you can return any unwanted items.

Once your order leaves our warehouse, we’re unable to redirect it, so please make sure to provide a shipping address where you can sign for and receive your package. If you’d still like to try and redirect it after it’s been shipped, you can contact the courier directly to see if they can assist.

Once your order is placed and shipped from our warehouse, you'll get an email with tracking details. This usually happens within 1-3 business days.

You'll get a confirmation email right after placing your order. Once your product ships, we'll send you an update along with tracking details from our logistics provider.

We offer 30-day returns for all customers. A return shipping fee of 50DKK for returns from Danmark applies, €15 applies for returns from the EU, and $20 for all other countries. These fees will be deducted from your refund. Please note that shipping fees are non-refundable. The 30-day return window begins on the day your order is delivered or picked up. To be eligible for a return:

• Items must be in their original condition, with no signs of wear or damage.
• Items returned by mail must include all original packaging (tags, box, and pouch).
• For sets, individual items cannot be returned separately - they must be returned as a full set.

Lemore reserves the right to apply additional charges if returns don’t meet these conditions.

If you're not completely satisfied with your purchase, you can request a return or exchange through our Customer Service. Just have your order number and the email address you used for the purchase handy. You'll receive further instructions once you submit your request. After we receive your returned items, we'll send you a confirmation email about your exchange or refund.

We do not offer free return but we can help you with a return label. The return fee is:

DKK60 for Danish customers.
€15 for EU customers.
$20 for all other customers.

Please note your return will be processed within 7 business days from the time we receive it in our facilities. Once processed, we will send you a confirmation via email.

For payment we offer American Express, Diners, MasterCard, Visa, MobilePay and more. For country specific payment options, please see list of payment options when checking out.

Once your payment and order are confirmed, you'll receive an order confirmation email. When your order is shipped, we'll also send a shipping confirmation with all the details, including a tracking number. You can use this number on the courier’s website to check your order’s delivery status and estimated arrival.

All prices on our international website (lemorestudios.com) are listed in US dollars (USD).

For EU orders, no duties or taxes are expected. For other international orders there may be duties and taxes incurred on your shipment that you will be responsible for. Lemore doesn’t control these fees, and we can’t predict the costs as they vary by location. For more information, check with your local customs office. Please note, we can't reimburse duties or taxes paid on delivery.

Mined diamonds are pricey mainly because of high demand and price control, not because they’re truly rare. A handful of big players dominate the diamond market and manage most of the supply. With steady demand, they’ve been able to dictate and maintain the high prices of mined diamonds, which doesn’t necessarily reflect their actual rarity or worth.

The biggest myth is that lab-grown diamonds aren’t “real.” In fact, they are chemically and physically identical to mined diamonds, with the added benefits of being more sustainable, ethical, and affordable. Not even an expert gemologist is able to tell a lab-grown diamond apart from a mined one.

Lab grown diamonds are chemically, physically and optically identical to their mined counterparts. The only difference is their point of origin: in the ground for a mined diamond, above the ground for a lab grown diamond. Lab grown diamonds are created on the surface using cutting-edge technology that replicates the natural growing process in a laboratory. Lab grown diamonds provide transparency in an industry where ethical concerns often arise. Many mined diamonds come unethical supply chains in conflict regions with poor working conditions, low wages, and human rights violations.

Higher-carat diamonds aren’t always more valuable than smaller ones. While carat weight does play a role in pricing, the diamond's overall quality is what truly determines its value.

We always craft our pieces with longevity in mind, but even the most durable pieces can get damaged. That's why we are proud to offer a 5-year warranty that covers every piece you buy for five years - free of charge. That means that manufacturing defects like breakage are covered in this time and we're committed to replacing these quickly and at no cost. If your piece has been accidentally damaged, no worries—we're happy to help make it look as good as new! We can either repair or polish your jewelry. The cost will just include the repair and shipping.

Our warranty is valid for 5 years from the date your product is delivered to you from Lemore. To make a warranty claim, you'll need to provide proof of purchase or delivery, like a receipt along with the warranty details.

To be covered, any product defects or issues should be reported to Lemore within a reasonable time after you first notice them.

The warranty covers material and workmanship defects on all designs and ensures that any damage is repaired or the product is replaced within the warranty period.

Normal wear and tear, or damage caused by improper use or storage

Loss or accidental damage

Items that have been altered or repaired by another jeweler

Yes! All our pieces are made from solid 14K gold and 925 sterlingsilver, so it's totally fine to wear them in water. The metal won’t get damaged, and the pieces won’t lose their color either.

No, because we use solid 14K gold instead of gold plating, which means your jewelry will keep its color and quality over time. Gold plating can wear off, revealing the metal underneath, but at Lemore, we use solid gold to create high-quality pieces that stand the test of time and can be passed down for generations.